Common Musition 3 for Windows Problems and Solutions

Invalid serial numbers
Balancing MIDI and Wave Sound Levels (Question and Answer sounds too soft)
No sound when practising (MIDI Sound)
No sound/response when playing in answer on keyboard
Locked out of Musition (forgotten password etc...)
Problems running under Windows 95 - 'Unable to load fbembed.dll'

Invalid serial numbers

If you are receiving a message 'Invalid Serial Number' when trying to install Musition, please check the '1's ('ones') and 'I's ('eyes'), as they can easily be confused. For example;

MUWLM 300 EXP WUQ R5I 007 413

MUWLM 300 EXP WUQ R51 007 413

Note the fifth group of characters - the first example reads as 'R', '5', 'I' (eye) where as the second example reads as 'R', '5', '1' (one).

Balancing Wave and MIDI Sound Levels (Question and Answer sounds too soft)

Musition plays the question sounds using the MIDI device on your sound card, or an external MIDI device if you have one. The Opening, Closing, Right and Wrong sounds are Wave sounds, using a different part of your sound card. If there is an imbalance in these sounds, you can correct it by following the instructions below.

Start Musition
Click on the small speaker icon located on the toolbar. This will load the Windows volume control.
Adjust the sliders for the 'Wave' device and 'MIDI' / 'Synthesizer' device.

If these devices are not available, click on the 'Options -> Properties' menu. From this screen, you should be able to enable the devices you require using the list of available volume controls. Click on OK.
Close the mixer and test the new levels in Musition.
To make further adjustments, repeat the above steps.

No sound when practising (MIDI Sound)

When you are practising, Musition plays the questions using a MIDI device. In most cases, this is built into your soundcard, however, you may also use external keyboards and soundmodules. If you can't hear any sound, follow the steps below to resolve the issue.

Check Musition MIDI Settings

Start Musition
Open the 'Administration -> Sound and Pictures -> MIDI Sound' menu.
Ensure that the box 'Enable MIDI output' is ticked
Choose your MIDI Ouput Device from those listed under the box 'MIDI Output Device'.
Click on the 'Test MIDI Playback' button to test the device. If you don't hear any sound try another device or the check your volume levels below.

Check Windows MIDI Volume Settings

Start Musition
Click on the small speaker icon located on the toolbar. This will load the Windows mixer.
Check that the MIDI slider is not muted. Note that depending on sound card manufacturer, the a ticked box at the bottom of each slider may mean 'mute' or 'active'.

If the MIDI slider is not available, click on the 'Options -> Properties' menu. From this screen, you should be able to enable the MIDI volume control using the list of available volume controls. Click on OK.
Increase the MIDI volume if necessary and close the mixer.

No sound/response when playing in answer on keyboard

To use midi keyboard input you must enable midi in. You may also need to enable midi thru if you wish to hear your midi input.

Start Musition and go to the 'Administration -> Sound and Pictures - > Midi Sound' menu.
Check that the 'Enable MIDI input' box is ticked.
Check that the correct device is selected under 'MIDI input device'.
Check that 'Enable MIDI through during practice' is ticked.
Close and then restart Musition and you should have midi input.

If you are not getting any question sounds please see No sound when practising (MIDI Sound)

Locked out of administration

If you have forgotten your administration password, or have forgotten your user name and password, you will be locked of of the program, or perhaps just the administration areas. The only way back into the software is to delete the 'rising3.fdb' database file, however, this will result in all your settings, users, classes, tests and user results being lost.

You can also email us the 'rising3.fdb' file - we can unlock it for you and send it back.

If you do decide to delete your 'rising3.fdb' file, it is typically located in 'C:\Program Files\Rising Software\Data3\'. Musition will automatically generate a new database when it starts up.

Problems running under Windows 95 - 'Unable to load fbembed.dll'

If you are running under Windows 95 and see the error 'Unable to load fbembed.dll' when you start Musition 3.0, you need to install some updates.

First download and install the Windows Socket 2 update from the following website;

http://www.microsoft.com/windows95/downloads/contents/wuadmintools/s_wunetworkingtools/w95sockets2/default.asp?

You should then download and install the Microsoft DUN 1.3 and Winsock2 Year 2000 Update;

http://www.microsoft.com/windows95/downloads/contents/WURecommended/S_WUNetworking/dunwinsky2k/Default.asp

Musition should now function correctly.